Queensland Rail Industrial Dispute Triggers Mass Service Cuts Across Network Including Cleveland Line

Commuters in Manly and Lota who rely on the Cleveland Line will face significantly reduced train services from Tuesday, May 5, after Queensland Rail announced it would remove 273 services from its timetable amid an ongoing industrial dispute.


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The Cleveland Line is among those affected, with peak-hour services reduced to every 15 minutes, and off-peak services running every 30 minutes. Queensland Rail says the network will revert to a timetable similar to a Saturday schedule, with some additional services during morning and afternoon peaks.

TransLink has advised commuters directly via its official Facebook page: “On weekdays until further notice, services on all lines will operate to a modified schedule, similar to a Saturday timetable, with extra services during the morning and afternoon peaks to support weekday travel. Your journey may take longer than usual, so please plan ahead, allow extra travel time, and consider travelling earlier or later, or taking alternative transport options.”

The reduction follows rolling industrial action by three unions: the Electrical Trades Union (ETU), the Rail Tram and Bus Union (RTBU), and the Australian Manufacturing Workers Union (AMWU). Queensland Rail is currently in a wage deal standoff with seven transport unions, with thousands of members participating in industrial action.

Queensland Rail has confirmed that 42 three-car sets are currently offline awaiting repairs, representing approximately 20 per cent of the fleet. Signalling problems, door faults and electrical issues are among the defects listed. The operator reduced train capacity from six cars to three last week before announcing the broader timetable cuts.

Queensland Rail head of corporate affairs Nev Conway said the operator did not have enough trains available to run the full timetable, attributing the situation to workers not performing their maintenance duties during strike action.

Queensland Rail has also issued 471 return-to-work notices to maintenance staff. The operator advised that 490 workers would not be paid if they continued to participate in strike action. Previously, those employees had been attending work and completing limited duties, but Queensland Rail ended that arrangement last week.

Dispute over cause of service cuts

Cleveland Line
Cleveland Line at Lota Station (Photo credit: Google Maps/Andrew Foley)

Queensland Rail and the unions have each offered differing accounts of what triggered the timetable reduction. Queensland Rail maintains the maintenance backlog is a direct result of strike action, while the unions argue the situation was avoidable.

The AMWU said the timetable change was unnecessary and that the dispute could be resolved if agreement were reached on two classification-based claims. The union said Queensland Rail had failed to plan adequately for the consequences of the prolonged bargaining process.

The ETU argued that Queensland Rail’s decision to stop maintenance workers from performing partial duties was the direct cause of the timetable reduction, rather than the industrial action itself. The ETU has also called for electrical workers at Queensland Rail to be covered by a separate enterprise agreement, a request Queensland Rail has declined.


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Transport Minister Brent Mickelberg said 880 notices of industrial action had been lodged against Queensland Rail. He confirmed the reduced timetable would remain in place for the foreseeable future and flagged that further cuts were possible if the maintenance backlog continued to grow. The Minister said negotiations were a matter for Queensland Rail and indicated he did not intend to meet directly with the unions.

The reduced services are also expected to affect NRL Magic Round in three weeks, with around 150,000 ticket holders expected in Brisbane over the three-day event. Queensland Rail said it was working on contingency plans including replacement buses and privately hired train services through Stadiums Queensland.

Commuters are advised to check the TransLink journey planner at translink.com.au for live updates before travelling.

Published 4-May-2026

Manly and Rest of Cleveland Line To Have Additional Train Services Weekly

QR customers from Manly stand to benefit from the 48 additional weekly train services,  including the extra 20 services on Fridays and seven daily services Monday to Thursday, that will be added to the Cleveland line beginning 29 July 2019.

The additional services to the Cleveland line would mean consistent train  services every 7-15 minutes during peak times. Customers are also assured of consistent weekday train services every 15 minutes, between morning and afternoon peak, between Cannon Hill and Brisbane’s CBD, and every half hour during off-peak and weekends..

Customers at stations between Murarrie and Cleveland can expect a train service running every 30 minutes outside of peak times.

430 extra weekly train services to be introduced 29 July 2019
Video Credit: Queensland Rail / YouTube
Cleveland Line additional peak train services:
Departure stationDeparture timeArrival stationArrival timeDays services are added to
Cleveland5.54amCentral6.56amMonday to Friday
Central.3.32pmCleveland4.35pmFriday
Central4.24pmCleveland​ (express)5.20pmFriday
Central5.02pmManly5.45​pmFriday

As announced by Queensland Rail, a total of 430 extra weekly train services across SEQ will be added, 85 of which will run in peak times and 142 will run on a Friday. 

There will also be an upgrade of 59 existing services from three-carriages to six-carriages which equates to 200,000 extra seats per week.

The extra services will add to the 32 weekly peak time services introduced last May 2019 and the 193 three-carriage upgrades, as well as the 46,000 extra seats added last December 2018.

The introduction of extra train services from 29 July, will restore the 8,290 services per week that was promised with the Redcliffe Peninsula Line opening, increasing current service levels by 5.5 percent. 



Manly and Rest of Cleveland Line To Have Additional Train Services Weekly

QR customers from Manly stand to benefit from the 48 additional weekly services,  including the extra 20 services on Fridays and seven daily services Monday to Thursday, that will be added to the Cleveland line beginning 29 July 2019.

The additional services to the Cleveland line would mean consistent train  services every 7-15 minutes during peak times. Customers are also assured of consistent weekday train services every 15 minutes, between morning and afternoon peak, between Cannon Hill and Brisbane’s CBD, and every half hour during off-peak and weekends..

Customers at stations between Murarrie and Cleveland can expect a train service running every 30 minutes outside of peak times.

Video Credit: Queensland Rail / YouTube

Additional peak services to Cleveland Line:

Departure stationDeparture timeArrival stationArrival timeDays services are added to
Cleveland5.54amCentral6.56amMonday to Friday
Central3.32pmCleveland4.35pmFriday
Central4.24pmCleveland​ (express)5.20pmFriday
Central5.02pmManly5.45​pmFriday

As announced by Queensland Rail, a total of 430 extra weekly train services across SEQ will be added, 85 of which will run in peak times and 142 will run on a Friday. 

There will also be an upgrade of 59 existing services from three-carriages to six-carriages which equates to 200,000 extra seats per week.

The extra services will add to the 32 weekly peak time services introduced last May 2019 and the 193 three-carriage upgrades, as well as the 46,000 extra seats added last December 2018.

The introduction of extra train services from 29 July, will restore the 8,290 services per week that was promised with the Redcliffe Peninsula Line opening, increasing current service levels by 5.5 percent.



More Seats for Commuters at Cleveland, Manly and East Brisbane Train Stations with Rollout of Six-Car Services

Thousands of seats will be added to Cleveland Line servicing Manly, Wynnum and other East Brisbane suburbs with the rollout of new six-car units on 193 Queensland Rail services.

From Monday, 3 December 2018, new six-car services are replacing three-car trains, increasing the rail service capacity by more than 46,000 seats a week across the network.

Transport and Main Roads Minister Mark Bailey said that commuters will immediately see the difference on Cleveland, Beenleigh, Shorncliffe, Ferny Grove, Northgate and Doomben lines.

“Queensland Rail has focused on upgrading Monday to Friday services rather than at weekends when fewer people travel,” he said.

“Of the 193 services where capacity will be doubled, 40 are classified as high patronage where average seated capacity occupancy rates are more than 80%.”

The Cleveland Line, which passes through the eastern suburbs and heads to Bowen Hills, Doomben and Shorncliffe, will have 36 services upgraded from three-car to six-car units from Monday to Thursday.



Mr Bailey hopes that the additional 46,000 train seats across the Southeast Queensland network will lead to better comfort for the passengers during weekdays.

Around 6% of the weekday services use three-car units, but with the upgrades, only 3.21% or 171 three-car trains will remain.

“The popular 6.54am Shorncliffe to Central, 6.55am Ferny Grove to Park Road and 4.18pm Bowen Hills to Cleveland services will be upgraded, doubling the number of seats on these services,” Mr Bailey said.

The minister also noted that a few three-car units will still be required to run during morning and afternoon peaks due to existing operational restrictions. However, each three-car trains will be preceded and followed by a six-carriage train to assist with customer loading.

Services to be upgraded from three-car to six-car trains.

Line Upgraded Services per day Total Services per week upgraded
Monday to Thursday Friday
Beenleigh 8 6 38
Shorncliffe 6 0 24
Ferny Grove 8 6 38
Cleveland 9 0 36
Northgate 3 0 12
Doomben 10 4 44
Ipswich/Rosewood 0 1 1
Total 44 17 193